Logistics Management

• Plan and manage inbound and outbound logistics, including import/export documentation where applicable.
• Coordinate with 3PL providers, transporters, and suppliers to ensure timely and efficient deliveries (including direct deliveries from the border to Company/Agent warehouses).
• Manage truck bookings, route planning, and delivery scheduling to achieve on-time delivery, optimal capacity utilization, and cost efficiency.
• Evaluate and compare delivery costs between rental trucks and company-owned trucks to support cost optimization.
• Monitor logistics KPIs (on-time delivery, transport cost, transit damage, etc.) and implement continuous improvements.
• Plan manpower requirements to support company-owned truck operations.
• Ensure accurate and high-quality deliveries to agents/customers in line with service standards.
• Prepare and manage the annual logistics budget based on demand forecasts.
• Support urgent or ad-hoc delivery requests as required.

Warehouse Management

• Ensure warehouse layout, capacity planning, and storage utilization are optimized for operational efficiency.
• Oversee product receiving and issuing processes, ensuring accurate recording of expiration dates.
• Manage stock control, reconcile physical counts with system data, and investigate any discrepancies.
• Implement and enforce FEFO/FIFO practices to minimize expiry and product losses.
• Provide regular inventory reports (weekly/monthly) including stock balances, slow-moving items, and expiry tracking, with alerts on products nearing expiry within 3 months.
• Ensure all customer returns are properly approved by management before being processed into the system and warehouse.
• Record and track returned stock separately (e.g., from agents or customers), ensuring accurate documentation of expiration dates.

People Management

• Lead, train, and motivate warehouse and logistics staff to achieve performance targets.
• Assign clear responsibilities, monitor productivity, and address performance issues effectively.
• Foster a culture of teamwork, accountability, and continuous improvement.

Cost & Process Control

• Manage warehouse and logistics budgets, ensuring cost efficiency without compromising service quality.
• Negotiate with logistics providers and suppliers to secure competitive rates and reliable services.
• Identify opportunities to improve processes, reduce costs, and enhance customer satisfaction.

Compliance & Safety

• Ensure compliance with company policies, trade regulations, and health & safety standards.
• Oversee audits, inspections, and risk assessments within warehouse and logistics operations.
• Drive initiatives to maintain a clean, safe, and pest-free warehouse environment.

• Bachelor’s degree/diploma in Logistics, Supply Chain, or related field.
• 3–5 years of experience in warehouse operations or inventory control.
• Knowledge of FEFO/FIFO practices and stock reconciliation.
• Familiar with WMS/ERP systems (e.g., SAP) and Advance MS Excel reporting.
• Strong attention to detail, problem-solving, and organizational skills.
• Good communication and ability to work under pressure.
• Understanding of warehouse safety and compliance standards.