Role and Responsibilities:

• Work as agency innovative champion in driving best IT solutions for the business by collaborating with IT team and vendor.

• Analyst and complete the business and end user requirement need for system development.

• Provide necessary innovative support and guidance as well as solution but not limit to LPs, leaders, and management.

• Manage the UAT process and solution implementations with timely go-live.

• Work with IT and internal user to ensure preparation and validations of UAT plans including the Test Scripts as per the signed off URSs/ SFSs.

• Evaluate best suitable solutions for AIA with business justifications and recommendations for management approval.

• Maintain close working relationship with IT, vendors and internal user to ensure smooth execution of projects until its successful closure.

• Develop automation tools but not limit to reporting, processes, forms and portal based on need.

• Evaluate IT solutions and involve close interaction with IT and Solution providers to ensure that the user requirements are delivered.

• Ensure carrying out people development.

• Perform other responsibilities and duties periodically assigned by the reporting authority in order to achieve the overall functional objectives of the division.

Job Requirement*