To ensure daily operations are completed as per procedures To well co-ordinate with CS team & invoicing team to make sure whole process is properly followed To communicate with local customers & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements, handling instructions, provided SOP To ensure all operations steps are done timely & properly as customer’s request as issueing draft hawbs, amending hawbs, providing booking confirmation, etc. To ensure all shipments are updated in Control System in compliance with Control System procedures. To ensure shipment details, weighing sheet, bookings are passed onto handling before shipment ex-factory date Follow up with local customers for cargo as well as document status & keep related parties informed if any change Complete shipment process & make sure docs are attached with cargo, pre-alert sent to related parties & consol closed as Control procedures To ensure all job files done by docs team are checked & monitor accordingly.. To ensure files are filed as per standard requirements Understand KPI target & ensure to be in compliance To ensure all assignments are met within the specified deadline provided. To ensure proper follow-up with all outstanding matters. To understand & ensure Vietnam laws and companies/department policies/regulations are followed

Education/ Major: College/University Experience: At least 1 year in the forwarder company Soft skills: Full MS Office , English communication Others: Team work, can work at high pressure