• Identify, establish and manage multi-tier relationships across customer and organizations to ensure a long-term business partnership and achievement of corporate goals • Build and maintain executive relationships within the designated GCS/MNC/NC customer accounts • Establish clear understanding of customer expectations and requirements • Plan & co-ordinate activities and programs to retain and develop sustaining sales revenue • Develop and manage after sales strategy for each of the designated account customers • Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved • Develop and implement a strategy to promote Advantage programs and solutions to the assigned list of customer accounts • Implement global and regional account acquisition / development approaches and platforms • Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions • Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through • Establish and implement a pricing review timetable that ensures improving margins from designated accounts • Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans • Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio • Keep current and provide country GCS/MNC/NC account strategy in line with country level business plans, ensuring profitable revenue growth • Develop a working relationship with the relevant support sections e.g. Finance, Customer Service & Operations to ensure they are kept up to date with all issues relating to the GCS/MNC/NC Customer accounts • Provide customer account revenue and activity reporting, as required by the Management team • To assist on planning and development the sales activities and support the Head of Sales

• Presentation skills • Good English Communication skills, spoken and written • Mandarin Chinese is an advantage • Networking and interpersonal skills • Analytical skills • 5 years corporate consultative / solution based sales experience in a service-related industry • Experience in managing and developing accounts of greater than USD1 million per annum • Degree in Business (or related discipline)