Responsible to oversee and manage the Human Resources of the organization, in all areas which support AccorHotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution. Ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs. Prepare and implement the Hotel’s Human Resources strategic plan ensuring that the guest is at the center of every strategic initiative, project or process. Develop and implement the annual budget. Provide guidance and advice to department heads and leaders at all levels. Implement learning and development programs, recommend new programs based on needs. Promote good Ambassador relations and maintain a proper procedure for counseling and handling grievances. Ensure that administration procedures are carried out in accordance with hotel, legal and internal audit requirements.

Minimum of 5 years experiences in a Human Resources leadership role. A well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance. Significant employee relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling process and handling grievances. Ability to create positive, appropriate, effective and sustainable working relationships with a diverse group of people at all levels. Has a leadership style which is enabling, collaborative, and entrepreneurial. Fluent written and verbal communication skills in English and preferably in Khmer.