Team Leadership

• Supervise part-timers and train new joiners. Maintain a positive and collaborative team spirit.

Daily Operations

• Manage opening and closing shift duties. Enforce cleaning checklists and inspect table setups.

Service Excellence

• Welcome guests, manage bookings, and take orders. Upsell menu items and anticipate customer needs.

Communication

• Relay dietary and allergy needs to the kitchen. Report guest feedback and complaints to management.

Inventory & Maintenance

• Report equipment defects and prevent breakages. Assist with monthly stocktakes and supply ordering.

Business Support

• Help meet sales targets and execute store promotions. Attend daily briefings and share improvement ideas

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