Guest & Visitor Management:

• Greet visitors, manage access, and direct them to the appropriate therapist.

Communication:

• Answer phone calls, and respond to inquiries via phone, social media, or in person.

Administrative Support:

• Handle incoming & outgoing mail/deliveries, maintain office inventory & perform clerical duties.

Scheduling:

• Update calendars and schedule meetings, appointments, and other reservations.

Reception Area Maintenance:

• Ensure reception area is clean, tidy, and well-equipped.

Security:

• Follow safety procedures and control access to the spa.

Communication Skills:

• Able to speak English, Chinese or Vietnamese in addition to Khmer. Strong communication skills to interact effectively with visitors and staff.

Customer Service Skills:

• A friendly, professional, and courteous, able to provide excellent service to guests.

Organizational Skills:

• Excellent organizational skills for managing multiple tasks and maintaining a tidy workspace.

Technical Skills:

• Proficiency in Microsoft Office Suite and experience with office equipment (e.g., phones, printers, fax machines).

Professionalism:

• A professional attitude, appearance, and demeanor.

Problem-Solving & Multitasking:

• The ability to be resourceful, proactive, and handle multitasking in a fast-paced environment.