Asean-Works | Front Office Manager

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Asean-Works

Position : Front Office Manager

# Hiring : post(s)

2 months ago

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Jobs Overview

Post Date

11 October, 2024

Closing Date

11 January, 2025

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

2 Years

Jobs Level

N\A

Jobs Description

Manage to achieve the monthly set target of student enrollment;
Conduct market research and plan for activities to increase the student enrollment and parent satisfaction;
Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities;
Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrollment;
Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements;
Lead and supervise Front Office team to tackle parent comments and complaints;
Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations;
Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
Build long-term relationships with new and existing customers professionally;
Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
Develop entry level staff into valuable salespeople;
Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities;
Execute other tasks requested by School Director/Campus Manager.

Jobs Requirement

Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent;
A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service;
Minimum of 1-year experience in education field is preferred;
Experience in international school is a plus;
Experience in managing a team is a plus;
Excellent written and oral communication skills in English;
Ability to work well under tight deadlines and deliver effective result;
Desire to learn and overcome new challenges;
Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
Professional appearance and excellent interpersonal skills;
High sense of responsibility, result oriented, dynamic
Good analytical and creative problem solving skills;
Strong organizational and time management skills;
Fast learner and desire to achieve set goals.

Contact Information

Contact Person

SOEUN PECH ELLIDA

Industry Company

Advisory/Consultancy

Phone Number

069 900 778/ 095 999 772

Email Address

recruitment.6@aseanworks.com

Website

https://asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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Service Hot Line

jobs@asean-works.com

Operating Hours : Mon - Sat (Half) from 8am to 5pm

095 333 661 / 012 846 222

Get in Touch

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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