• Greet and register guests

• Inspect the grounds, public areas, and guest rooms for appearance and cleanliness

• Ensure company standards for housekeeping, decor, and guest services are met

• Answer guest questions about hotel services and policies, both in person and online

• Keep track of the hotel’s financials

• Interview, hire, train, and terminate staff

• Monitor staff performance, ensuring the hotel is running well and guests are happy

• Coordinate front-office and back-office activities and resolve any problems

• Set budgets and room rates, allocate funds, and approve expenditures for various

departments

• Build and retain good business relationships and opportunities with tourism companies

and/or vendors

• Excellent written and verbal communication skills in English and Khmer. Additional

language is highly advantageous.

• 3-4 years of working experience with at least 2 years in hotel management

• Knowledge of hotel operating procedures

• Knowledge and familiarity with Property Management Systems and online booking

platforms

• Excellent customer service and interpersonal skills

• Attention to detail

• Critical thinking and problem-solving skills

• Ability to manage and lead a group of staff in all functions

• Ability to manage budgets and oversee financial reports