• Prepare contents for website / App / Social Media

• Advise customers on FB / other social media

• Answer questions from pharmacists in stores

• Provide advice / confirmation to team when no pharmacist in stores

• Get information from store teams /Supply Chain to reply to customers online

• Handle all requests on FB when in English or French language

• Prepare the process for e-pharmacy activity (deliveries from doctors’ prescriptions)

• Propose a concrete plan to universities

• Prepare a course on best pharmacy practices in community pharmacies

• Forecast courses on pharmacy advice by pathology

• Set up tests for students’ evaluation

• Identify potential talents among students in universities

• Arrange proposals for internships / scholarships

• Follow-up with students during their internships