-Supervise all Front Desk staff ensuring courteous and prompt service is provided to all guests.

-Be in charge of the daily operations including control of room assignment, maximizing room revenue and occupancy and monitor the Front desk to ensure it is operation smoothly.

-Handle all guest requests efficiently and in a friendly and professional manner. Handle any guest complaints and take the necessary action.

-Cheek daily guests’ arrivals and departures to ensure proper greetings, escorts And welcomes are extended.

-Operate the computer system, including modifying folios, guest history, Reservations and all work as required.

-Determine daily room requirements and ensure guest special requests are accomplished. Assign the rooms as required. Control the room status count and room assignment

-Be familiar with financial policy and procedure, work closely with financial department, and ensure correct payment. Strictly follows bank-out procedures and cash handling procedures.

-Perform the duties of a Front Desk Clerk whenever necessary.

-Co-operate and coordinate with all other Departments as required.

-At least 2years experience in the hotel

-Proficiency in English; knowledge of additional languages is a plus

-Willing to work and learn new

-Reliable

-High commitment

-Can work under pressure