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Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community; Provide clear and professional answers to various questions regarding fitness products; Meet all productivity and quality requirements and guidelines; Model and work by the company's core values; and Achieve and maintain required metrics and goals. MINIMUM QUALIFICATIONS: Finished at least 2 years in college (or High School Graduate + relevant work experience) Excellent English written and verbal communication skills Working knowledge on computers Good customer service and problem solving skills