•Plan, organize, lead and control total service management operations for both parts and service •Set and monitor budget targets of service performance •Monitor complaints and achieve resolutions •Conduct periodic analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc….) and develop strategy to maximize the effect of available resources •Ensure adequate information, tooling and equipment is available for Service Staff to conduct their functions to fulfill the company’s requirement •Monitor service shop condition, safety issues and take appropriate actions to ensure a safe and healthy working environment •Build up a good team spirit to provide the best customer service experiences to all Toyota Car Owners •Perform other task as assigned by Manager/GM. •Control staff in head office in customer service department •Control spare part, engineer

•University degree in General Management or other related fields •At least 3-5 years of related professional experiences Excellent knowledge of communication •Good teamwork and interpersonal skills •Strong time management and result-oriented toward the job •Logical thinker, able to work efficiently with raw data and provide analysis •Good proficiency in English language •Good proficiency in Microsoft Word, Excel and Power Point. •Manager Level (Please kindly source the candidates with Manager Level) •Male is prefer •We want the candidates who have strong leadership and whose experiences are related to similar Automotive Industries.