- Generates ideas and drive thought-leaderships for new services and product enhancements

- Leads requirement definition, coordinate with the Segment Leads/ Owners and other stakeholders on prioritizing features

- Translates market needs into product strategy and product requirements

- Monitors and maintains expertise in the competitive landscape and react, adjust, or capitalize on accordingly

- Collaborates with various stakeholders on product management and development, go to market strategy setting and implementation, product pricing, business case construction and justification

- Facilitates product design and development of engagement and conversion-driving features

- Provides input and recommendations on customer experience, customer engagement and key KPIs for Ly Hour products

- Keeps up to speed with Customer and Technology trends, customer behavior & the broader mobile product landscape though insight and desk research

- Presents recommendations on potential product modifications based on data analytics

- Gathers requirements and set up reporting dashboards and presentations for key stakeholders based on the business requirements

- Monitors, measures, analyzes, and reports on performance data to identify opportunities to improve customer experiences, increase conversion, and optimize efficiencies

- Partners with cross-functional teams on product/ devices campaigns and ensure calendar/ plan alignment

- Work closely with a cross-functional team to lead product development efforts, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost-effective manner

- Performs other tasks as assigned by management

- Resolve production issues escalated by product support teams.

- Degree IT, Business, Management, or related field

- At least 3 years proven working experience in building and managing customer-facing product

- Digital Literacy (collaboration, efficiency, and other digital tools)

- Advanced level in using MS Office tools

- Strong collaborator and communicator who can bring stakeholders and team together to work toward a common ambition

- Ability to work with subject matter experts across business teams and technical architects to build consensus and value-added solutions

- Strong project management skills and demonstrable experience in product conceptualization, design and development

- Excellent organizational skills including attention to detail and multitasking skills

- High energy and enthusiasm and ability to succeed in a dynamic work environment

- “Main Language in Communication both writing and verbal communication” Excellent communication skills, either good Khmer/English speaking or writing skills