- Oversee operations in 3W/2W service unit to ensure compliance with quality Standards - Oversee the inspection of all vehicle and fix faulty components a long with facilitation of process for repairs - Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs - Oversee the hiring and training of an effective service team - Monitor inventory to regulate and ensure availability of required vehicle parts - Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones - Listen to client complaints and assist in addressing their issues and resolving challenges - Assign and schedule work duties to vehicle service staff according to their mechanics skills ensure complete customer satisfaction - Responsible for part warranty and claim. - Oversea and improving the warranty policy or service policy. - Manage all equipment for service - Do as leader and staff management. - Other task assigned by superior - Manage Show Room after sales service - Manage team services to settle problem on time and efficiency - Support dealers in term of sales expect

- Must have a bachelor’s degree mechanic, or relevant fields. - Minimum 5 years experiences in automotive industry - Experiences in automobile after sale services related. - Able to use English as well 2 | 2 - Passionate about automobile and assembly. - Good communication skills as well. - Computer, Ms. Word, Excel, PowerPoint, Internet & email - Analyze and come up with solutions when repairing and maintaining vehicles. - Can open to travel to support all dealers - Can able to manage the team of mechanics and advisors (team experience is mandatory) - Can train new mechanics