- Recruiting, training and supervising staff. - Managing budgets. - Maintaining statistical and financial records. - Planning maintenance work, events and room bookings. - Handling customer complaints and queries. - Promoting and marketing the business. - Ensuring compliance with health and safety legislation and licensing laws.

- Management is helpful - A bachelor’s degree in a field related to hospitality management or hotel management can also be pursued - An individual with four years business degree can also apply for this position - A postgraduate degree will surely prove to be an added advantage. - It is compulsory for an individual applying for the position of a hotel general manager to have a high school diploma - The individual must have prior work experience in the hospitality industry - The individual must possess excellent managerial skills - It is necessary to have the ability to motivate others - It is necessary for a hotel general manager to have excellent verbal as well as written communication skills - Necessary to have the ability to ensure that staffs deliver proper customer satisfaction - It is necessary to be a highly organized and efficient individual