- Escort guests with luggage to the room and guide room facility. - Standby front office and welcome guests. - Dealing with bookings by phone, e-mail, face-to-face. - Completing procedures when guests arrive and leave. - Choosing rooms and handing out keys - Preparing bills and taking payments - Taking and passing on messages to guests - Dealing with special requests from guests (like booking bus tickets or storing valuable items) - Answering questions about what the hotel offers and the surrounding area - Dealing with complaints or problems

- Must have good in English and Can speak Chines is better - Interpersonal skills - Teamwork skills - Organizational skills - Negotiation skills - Assertiveness - Time management - Can Change shift - Decision making and problem solving skills - Communication skills