- Assemble and install desktops and related peripherals (printers, scanners, etc) according to established guidelines - Install, troubleshoot and maintain Windows, MS Office, Email Clients, Internet and other core and productivity software (S/W) helping end-users do their job more efficiently - Keep Desktops up to date with patches, virus updates, and security fixes, take backups and execute scheduled and ad-hoc maintenance activities ensuring conformance with maintenance schedules and mandates as well as with internal time-plans - Configure and administer desktops and laptops to ensure that interconnect seamlessly with file, email, application servers and services, troubleshooting and resolving related problems - Maintain and support the Local Area Network (LAN) escalating and resolving any issues with the assistance of the Network Unit - Maintain a complete hardware (H/W) and S/W inventory updating related tracking databases - Train end users on basic use of hardware and software helping them use their Desktops/Laptops productively.

- Degree in Computer Science, Information Technology or other related fields; - Minimum 01 year of work experience in supporting Window Desktop platforms; - Knowledge of Microsoft Applications such as MS Office, IE and Antivirus S/W; - Knowledge of Hardware and software installation, repairing troubleshooting or resolving Software and Operating System Issues; - Good verbal and written communication in both Khmer and English.