-Together with distributor set annual sales target by models and budget plan for the branch -Monthly monitor, manage, and analyze branch Profit &Loss;. -Develop yearly strategic plan for branch -Draw Strategic action plans weekly and monthly with effective daily performance monitoring tools for each group, each staff, each customer segment -Conduct regular sales review (daily, weekly, monthly) and provide clear instruction for sales recovery in a PDCA manner -Motivate the branch sales performance by staff and by model via effective/lively management of visualization board -Review and newly develop sales tools to optimise the company available resources and scheme i.e. financing, used car, accessory, after sales service, marketing materials,… with effective monitoring tools at appropriate level -Daily execute well showroom management to get ready to serve customers -Continuous review the work process of each staff to leveling customer satisfaction "SSI" in order to comply with the set customer care policy -Daily monitor, verify, and manage branch's accounting activities. -Carry out managerial functions (Plan, organize, lead and control) of the total CS operation -Ensure Fix-it-Right at Branch -Promote 5s and Safety in workshop -Ensure adequate technical information, tools and equipment for Workshop use -Daily and weekly analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc.) and develop strategy to maximize sales -Monitor and analyses on customer satisfaction and share possible root cause and countermeasure to all related staff for improvement -Conduct regular market surveys in consultation with Dept. General Manager to provide a clear understanding of market position in the area/region -Build up team spirit to provide best customer service experiences to all Toyota owners -Perform other task assigned by management

-University degree in business management or related fields -At Least 5 years of experiences in sales section & customer service -Motivated, positive attitude, pro-active, teamwork oriented -Strong supervisory skills and initiative in work -Excellent teamwork and communication skill -Very target oriented with strong leadership skill