Sales Support & Development

• Assist the Sales Manager in achieving monthly and annual sales targets.
• Supervise and guide the sales team to ensure effective client management and target achievement.
• Identify potential customers and develop new business opportunities in logistics, transportation, and warehousing services.
• Support contract negotiation, pricing proposals, and quotation preparation.

Client Relationship Management

• Maintain and strengthen relationships with existing clients to ensure customer satisfaction and retention.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Conduct regular client visits and follow-up meetings to identify upselling or cross-selling opportunities.

Market Research & Analysis

• Monitor industry trends, competitor activities, and customer preferences.

Coordination with Internal Teams

• Work closely with operations, customer service, and finance teams to ensure smooth delivery of logistics services.

Team Support & Reporting

• Assist the Sales Manager in coaching and mentoring junior sales staff.
• Maintain CRM and sales databases accurately.
• Prepare weekly and monthly sales performance reports.

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