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Indoguna Cambodia Co., Ltd

Position : Customer Service
# Hiring : 1 post(s)
2 months ago
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Jobs Overview

Post Date

18 September, 2024

Closing Date

18 December, 2024

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

Jobs Level

Officer

Jobs Description


  • Receive customers’ orders from Sale team and/or from customers directly, create Sale Orders (SO) in SAP.
  • Co-ordinate with the internal teams (Sale/Commercial/Warehouse/Finance) to proceed smoothly the whole process of a Sale Order.
  • Actively call customers to propose new products and/or promotion products.
  • Receive customers’ complaints and co-ordinate with other internal teams to handle until it is solved.
  • Ensure good performance on Customer Service related elements such as on-time SO creation, SO accuracy, Customer satisfaction.
  • Ensure all credit notes are completed within the deadline as procedure.
  • Perform ad-hoc tasks as requested by management team.
  • Support and follow COD customer.


Jobs Requirement


  • University graduate in Accounting and Finance.
  • Experience at least 1 year for sales admin or data entry offer
  • Self-improvement, working dependently and under high pressure
  • Good command on English language and good computer skills.
  • Effective communication and interpersonal skills.
  • Good computer skills Ms. Office (Knowledge in SAP is a plus)
  • Self-improvement, able to work independently and also a good team player
  • Able to work under high pressure
  • Good command in English language


Contact Information

Contact Person

HR Department

Industry Company

N\A

Phone Number

+855 81 888 972

Email Address

slim@indoguna-cambodia.com

Website

Address

1 st Floor, Makro Phnom Penh Cambodia, Bayup Village, Sangkat Phnom Penh, Sangkat Phnom Penh, Khan Phnom Penh, Khan Sen Sok, Phnom Penh

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