- Handling and replying to customer inquiries through email, phone, and a-live clients.

- Maintaining customer relations.

- Providing feedback to Supervisor/ Head on customer’s needs/feedback.

- Preparing and generating reports/relating customer queries.

- Researching into customers’ queries/concerns into the systems.

- And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.

- Candidate must possess at least Bachelor’s/ Degree, in any field.

- Preferably 1-4 yrs. Experienced Employees specializing in Customer Service or equivalent.

- Academic qualifications of at least Tertiary level with bachelor’s degree.

- Work experience of at least 2 years in customer service including online support for customers via live chat will be strongly considered.

- Excellent communication in Thai and English language.

- Must be knowledgeable in the use of electronic mail (email), live chat, and other online communication

tools.

- Highly organized, self-motivated, and able to work independently or with a team.

- Proficient in Microsoft Word, Excel, PowerPoint, and all other programming used for presentation and

marketing.