• Greet and welcome guests as soon as they arrive at the office.

• Direct visitors to the appropriate person and office.

• Answer, screen, and forward incoming phone calls.

• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).

• Provide basic and accurate information in person and via phone/email.

• Receive, sort, and distribute daily mail/deliveries.

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

• Order front office supplies and keep an inventory of stock.

• Update calendars and schedule meetings.

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

• Perform other duties assigned by the manager

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Proficiency in Microsoft Office

• Hands-on experience with office equipment (e.g. Printers)

• Professional attitude and Good appearance, Single

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

• High school degree; additional certification in Office Management is a plus

• Must Speak English and Chinese plus