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VOLTRANS LOGISTICS (CAMBODIA) CO., LTD

Position : Customer Service
# Hiring : post(s)
2 years ago
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Jobs Overview

Post Date

01 October, 2022

Closing Date

01 December, 2022

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

2 Years

Jobs Level

Medium

Jobs Description

- Well co-ordinate with sales team (local and overseas)

- Communicate with customers & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements, handling instructions,

- Issue draft bills, amend bills, booking confirmation and other related doc,

- Well understand in processing with customs, carrier and other related

- Update all shipments in Logis and make sure all shipments are in compliance with Logis procedures;

- Ensure shipment details, weighing sheet, bookings are passed onto handling before shipment confirm to process

- Follow up with local customers for cargo as well as document status & keep related parties informed if any change;

- Complete shipment process & make sure docs are ok and sent to related parties as Logis procedures;

- Ensure all job files are checked, monitor, and filed accordingly and as per standard requirements;

- Followed up payment until cleared

- Ensure proper follow-up with all outstanding matters;

- Ensure reports checked carefully & within deadline provided

Jobs Requirement

- Deep knowledge of freight forwarding business

- Strong analytical and good communication skills

- Commercial experience/capabilities

- Ability to work under pressure

- Strong problem-solving mentality

- Good in English verbal/written communication

- Bachelor Degree Business Administration, Business of Economic

- At least 1-2 years working experience global forwarding business

Contact Information

Contact Person

contact HR

Industry Company

Logistics/Freight/Shipping/Delivery

Phone Number

023 900 406 / 0883537115

Email Address

cambodia@voltransvn.com

Website

Address

6th floor, Building #29, Street 245, Village 3, Sangkat Toul Tumpung 2, Khan Chamkarmorn, Phnom Penh

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