1. Ensures that accounts receivable and billing policies and procedures are properly implemented and in compliance with established SOP / guidelines

• Ensures that the daily opening and closing report on the balances tally with the Hotel Management system.

• Ensures that the F&B daily credit card and city ledger transactions are accurately charged to the various accounts and entered accurately into the system on a timely basis.

• Performs checks to ensure that all city ledger bills from F&B outlets are posted into the system tally with postings in the city ledger accounts.

• Ensures that posting of city ledger folios is supported with the necessary documents.

• Check and update payment advice.

• Reconcile daily credit card transactions and credit card payments.

• Prepare Proforma Invoices according to contracts / booking confirmations.

• Prepare and send Statement of account (debtors and staff city ledger) on a timely basis.

• Raises Request for Debit/Credit Notes/Adjustments and prepares Debit/Credit Notes when required.

• Responsible for reconciliation of balances with Hotel Management system and related financial systems.

• Works closely with other sections/departments to resolve discrepancy on a timely basis.

• Process all refunds, including charge backs.

• Handle all accounts / guests’ queries including credit card disputes.

• Manage and assist with follow up on payment for outstanding accounts.

• Degree in accountancy or equivalent professional qualification

• Possesses good analytical skills

• High level of proficiency in the Hotel Management System & Point of Sales and financial reporting system

• At least 2 years experiences in similar position in the hospitality industry