To work with the Team Lead, Student Admission and Recruitment (STAR) and Head, Admission and Community Engagement Division, Singapore (Cambodia) International Academy Co., Ltd. (SCIA), a Cambodia registered subsidiary of SIM International Pte. Ltd.

The Sales and Marketing Supervisor/Officer, reporting to the Reporting Head, Student Admission and Recruitment (STAR), is responsible for:

- Contribute to student recruitment sales by designing and implementing targeted marketing strategies and strong response in parents’ outreach assigned

- Support assigned roles in implemented sales and marketing plans for promoting company’s services to attract students recruitment by marketing team and/or RO

- Support Team Lead in the market research and development of marketing and sales strategies for the company to attract students recruitment as instructed by RO. This includes mystery shopping calls.

- Manage pipeline tracking report and maintain prospects and sanitise into categories of leads

- Work closely within the sales team to gather market insights and develop targeted sales strategies

- Track sales data to ensure the company meets sales targets by quarter and the year

- Create and present sales recruitment performance and pipeline reports weekly

- Contact potential and existing customers/ parents on the phone, per email, and in person

- Handle customers’ and prospects’ questions, inquiries, and complaints

- Ensure attendance at events within approved mobilization needs by marketing and/or RO.

- Produce own network for sales prospects in order to attract and recruit new students

- Responsible for sourcing of prospects to attend these events with target conversion and hit rate in mind

- Support the STAR team members in processes and procedures to enhance team work flow that include smooth communication, transparency and sharing

- Consistent follow up with new recruited parents for after sales effectiveness

1. Academic Education / Training / Experience

● At least 3 years experience related to sales and relationship or sales and Marketing.

● Degree in Business, Marketing or Communications or related disciplines from an internationally recognised university

● Competent in Information Technology for use in data analysis, creating reports and presentations

● Has an eye for detail and willing to be hands-on in engaging customers and managing events

● Strong sales experience on a service like education

● Meticulous, organised and able to work in a fast-paced start-up environment

● Creative and able to think out of the box

● Has good communication and problem-solving skills

● Able to work in teams and independently with minimal supervision

● Must be prepared to work on weekends

● Proficient in English – both spoken and written

● Results-oriented, self-driven, confident and resilient

● Some experience in Chamber work or business councils work is also a plus

● Have wide ranging network in key Khmer communities, including outreach plans on working and networking with Khmer VIPs/ excellencies/ trade and industry leaders

2. Personal Attributes

● Results-oriented, self-driven, confident and resilient

● Willing to work flexibly in dynamic and fast-paced environment

● Excellent interpersonal, communication and presentation skills

● Strong ability in leadership, networking, teamwork, and problem-solving

● Meticulous, analytical and self-driven

● Ability to think strategically

● Ability to work independently, as well as in collaboration with others

● Ability to “think outside the box” in identifying problems and implementing solutions

● Works well under pressure, well organised and with strong attention to details

● Ability to multitask and manage tight deadlines