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Amret

Position : Senior Officer, Customer Relations
# Hiring : post(s)
2 years ago
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Jobs Overview

Post Date

22 June, 2022

Closing Date

22 August, 2022

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

2 Years

Jobs Level

Middle

Jobs Description

_ Promote Amret products and brand name among targeted communities and potential clients for IC, SME loans and savings products in assigned operating area with a view to delivering clear, transparent and accurate information to each client


_ Provide clients in target areas with financial planning and consultation on IC, SME loans and savings products to ensure quality payments and savings plans


_ Understand and apply credit policies and processes including analysis of client business risk and environmental and social risk to achieve quantity and quality objectives


_ Check loan repayment schedule daily to ensure reimbursements are on time and problems promptly solved


_ Follow up disbursements to make sure that the status of clients is updated and any problems promptly solved


_ Provide services to clients based on good communication and ethical behavior


_ Build and maintain good relationships with clients, local authorities and related networks


_ Provide on-the-job training, coaching and support on loan implementation procedures and effective client relationships to ensure that newly assigned Credit Officers have a good understanding of loan policies and processes


_ File documents and cash clearance records to ensure that daily transactions comply with credit, treasury and internal control policies and procedures.

Jobs Requirement


_ Degree in banking, finance, marketing or related field


_ Experience in banking or MFI industry at least 1 years in sales


_ and 1 year as credit officer


_ Good verbal and written communication in both Khmer and English


_ Good computer literacy


_ High commitment and able to work under pressure.


Contact Information

Contact Person

Contact HR

Industry Company

Banking & Finance

Phone Number

070 700 123

Email Address

jobs@amret.com.kh

Website

Address

#80, Street 315, Sangkat Boeung Kak2, Khan Toul Kok, Phnom Penh, Cambodia.

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