- answering telephone calls

- maintaining diaries

- arranging appointments

- taking messages

- typing and word processing

- filing

- organising and servicing meetings (producing agendas and taking minutes)

- managing databases

- prioritising workloads

- handling correspondence

- liaising with relevant organisations

- Must have good in English

- Interpersonal skills

- Teamwork skills

- Organisational skills

- Negotiation skills

- Assertiveness

- Time management

- Decision making and problem solving skills

- Communication skills