Job Description - Greet guests and provide them with effective customer service. - Answer all guest questions and incoming calls. - Redirect phone calls to the appropriate department and take down messages. - Prepare the contract, deposit receipt, room inventory, electricity and water counter for new guest move in. - Issue invoices for all occupancy room and follow up payment. - Accept all letters and packages, and distribute them to their appropriate departments. - Check and response email, Facebook page, telegram etc. - Completes daily reports and any other files required by department.

Job Requirements - Experienced working in hotel or guesthouse. - Friendly, able to speak, listen and write English, Chinese is a plus. - Have a good discipline, honest, responsible. - Flexible, problem solving skill, ability to work efficiently and independently. - Computer program using: (Microsoft Word, Excel, Internet and Email)