Brunei
Cambodia
Indonesia
Lao
Malaysia
Myanmar
Philippines
Singapore
Thailand
Veitnam
Delivery as per Area budget:
- Lead and set direction for the Sales Team according to budget – both on delivering volume and growing revenue and optimizing profits.
- Coach and guide sales team to sell and grow non-ocean activities including supply chain and local products
Customer Satisfaction:
- Actively monitor local NPS across segments and drive local improvement of customer satisfaction
Manage stakeholders across the area, region and global functions:
- Lead transformation from the front as per the overall company strategy
- Ensure best practices sharing across teams
- Manage cross functional relationships and actively provide input to product team on product value proposition
- Provide business planning input to Area on behalf of the country
Build and Develop a best in class Sales Team:
- Ensure Succession plans are in place for key roles including own role
- Coach direct reports for success and development
- Manage local engagement
Key KPIs:
1. Shared
- Volume
- Revenue
- Profit : Local products and Area Budget
- NPS for the country
2. Individual
- Employee Engagement Survey score
- Trade Market Share
Delivery as per Area budget:
- Lead and set direction for the Sales Team according to budget – both on delivering volume and growing revenue and optimizing profits.
- Coach and guide sales team to sell and grow non-ocean activities including supply chain and local products
Customer Satisfaction:
- Actively monitor local NPS across segments and drive local improvement of customer satisfaction
Manage stakeholders across the area, region and global functions:
- Lead transformation from the front as per the overall company strategy
- Ensure best practices sharing across teams
- Manage cross functional relationships and actively provide input to product team on product value proposition
- Provide business planning input to Area on behalf of the country
Build and Develop a best in class Sales Team:
- Ensure Succession plans are in place for key roles including own role
- Coach direct reports for success and development
- Manage local engagement
Key KPIs:
1. Shared
- Volume
- Revenue
- Profit : Local products and Area Budget
- NPS for the country
2. Individual
- Employee Engagement Survey score
- Trade Market Share