- Building and maintaining relationships with the clients and key personnel within customer companies for both IBD and Corporate Department. - Conducting business reviews to ensure clients are satisfied with their products and services. - Cross sales of Bank Product (Group Financial Services such as insurance, pay roll and other products etc.) - Attending meetings with clients to build relationships with existing accounts - Escalating and resolving areas of concern as raised by clients - Carrying out client satisfaction surveys and reviews. - Updating the CRM and ensuring account manager are aware of changes within clients - Liaising with internal departments to ensure client needs are fulfilled effectively - Oversee and manage a group of Assistant Relationship Managers to provide efficient delivery services to clients. - Provide internal leadership and guidance to the team. - Prepare marketing plan and activities for corporate.

- Bachelor Degree in Business/Finance/Accounting or any related field. - At least 5 years of experience in banking industry - Excellent customer service and good personality - Good interpersonal skill - Good proficiency in English Language (both written & spoken) - Good computing skill (Microsoft Office applications, Internet & Email) - Able to work under minimum supervision