Reporting to Smart Shop Supervisor, the successful candidate will be responsible for: - Welcoming customers - Selling and changing SIM card - Providing value added service to subscribers - Handling customers’ complaints and requests - Answering and recording customer inquiry - Interfacing with other departments - Following up with related department on pending complaints.

- Good communication skills and ability to handle with strong complaints' customer - Bachelor degree or Fourth year student in Management, - - Marketing or related field - High level of experience in problem solving and willing to work under pressure - High level in computer skills (Microsoft Office) - Fluent Khmer and decent English both spoken and written - Working shift: . Shift A from 7:30am-3:30pm . Shift B From 12:00pm-20:00pm, 13:00pm-21:00pm, 14:00pm- 22:00pm - Working 6 days per week, - 1 day off per week is rotated