-Discover opportunities with World Service -Just beginning your career in customer service? American Express offers world class leadership and career development. We are looking for people beginning their -career to come and join a world class leader in premium servicing. -Unexpected things happen every day. And when they happen to our customers, we’re there to help them get back on track. By joining World Service, you’ll be a part of an enthusiastic team of individuals who go above and beyond to accomplish the extraordinary every day. You’ll have the opportunity to deliver on our brand promise by providing world-class service to our consumer, small business, merchant and corporate customers with your skills, experience and talent. You’ll focus on achieving best-in class economics, generating loyalty and doing business with utmost integrity and attention to detail. What’s in it for you? Attractive base pay Highly competitive performance-based bonus Health, dental, vision and life insurance Free HMO coverage from day 1 for the employee and dependents. No maximum number of dependents. Employee may enroll as many as possible as their dependent so long as they're eligible. Retirement Fund Career development including trainings and career growth Generous maternity/paternity paid leave Private mother’s room Onsite gym Fitness studio Fun karaoke room On-site clinic

-Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment. -Talk and react personally to whatever the circumstances and assist our customers to understand potential issues and how we can assist. -Listen to the real need, find what you can give the customer that they don’t know is there and create powerful solutions to get the job done the first time. -Grow and nurture customer relationships on every interaction that results in measurable customer value. -Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. -Take pride in delivering great service in a fun environment that celebrates recognition, as well as a vibrant, fast paced and diverse culture.