The primary responsibility of the role includes (but is not limited to): Service customers over the phone and practices telephone courtesies at all times. Practicing quality in all aspect of the job to ensure customer satisfaction. Continuously strive to achieve and exceed agreed productivity and KRA targets inline with unit objectives. Ensure good customer retention by providing excellent and professional services. Consistently cross sell and upsell group’s financial products and services during customer interaction.

Minimum Diploma/Degree Holder, SPM / STPM with relevant work experience. 1 to 3 years experience of relevant working experience as Executive, Customer Relationship Basic PC knowledge, with the ability to quickly adapt to new software applications. Solid phone selling with excellent oral communication, interpersonal and active listening skills. Acceptable level of written English. Highly motivated, matured and committed individual. Resourceful, proactive and able to work independently to produce high quality technical or professional work. Getting results through personal proficiency. Fast leaner and able to adopt stressful environment and fast moving work atmosphere Mandarin (written and speaking) allowance will be provided to successful candidate : RM 300.00 Shift allowance will be provided.