• Answering customer phone calls

• Assign callback ticket in SAP system to respective team Technician

• Call to inform team Technician

• On time Key in Callback report in SAP system

• Monitor and follow up team Technicians to close Callback ticket in FieldLink

• Assist in Spare part arrangement with EI Technician

• Other tasks will be assigned by Direct Manager

• Diploma/ Bachelor’s degree

• Strong communication skill

• Have organizational skill

• Flexibility to work with team

• Fresh graduate

• Good command in English

• Microsoft Word/Excel/Power Point.

• Mobile Application.