This role is responsible for servicing the clients who come to the branch counter. The incumbent will build a thorough understanding of each client financial requirements and will focus on providing best services to retain and build deeper relationships with clients. Main Duties • Process banking transaction for the customers following FTB service standards • Act as a key advocate to existing and potential customers • Proactively determine customer’s need to actively sell the bank’s full range of product and services • Keep update on product knowledge and policies • Ensure transactional processing is efficient and accurate • Assist others where needed

Skills/ Experiences • Bachelor Degree in Banking or related field • One year experience in customer service, cashier/teller with banking/MFIs • Strong customer service and sales-oriented personality • Good organizational and time management skills • A strong desire to work in a team • English language proficiency, Chinese language is a plus • Computer literacy in Microsoft Office Word & Excel How to Apply: Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to: hr@ftbbank.com or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd(169), Sangkat Veal Vong, Khan 7Makara Phnom Penh. Only short-listed candidates will be contacted for interview. Please visit our website: http://www.ftbbank.com/vacant-and-career for more available vacancy