• Serve as primary operator for all incoming calls with responsibility for monitoring & responding to all phone messages • Serve as greeter and resource for information regarding SLI • Provide guidance & excellent customer friendly service to all staff, students, guests & visitors to SLI via phone or in person • Manage & perform all communications effectively and timely with staff, faculty & students • Maintain & oversee the physical environment of the reception area • Maintain professional standards in all assignments • Provide & keep proper registration & updated record of all students, enrollment & payments • Provide administrative support to the overall SLI Administration as needed • Answers phones & transfer to departments • Check the voice mail for any overnight calls • Code invoices • Issue out staff/faculty ID's

• HS Diploma required. Bachelor's degree preferred • Minimum 3 years of office & clerical experience, preferably in an academic environment • Demonstrated customer service orientation & communication skills & the ability to work well as a team member • Proficient in Microsoft Office • Skilled in managing multiple tasks & responsibilities • Excellent organizational and problem solving skills • Ability to follow expectations of treating fellow employees, students & guests with civility • Ability to follow directions & complete tasks accurately including accepting supervisory input & constructive criticism • Good command of the English language is a plus