- Prepare Guest’s registration form for check-in - Handle guest’s check-in and check out - Collect prepaid rental fee and deposit upon tenant arrival - Performing refund deposit upon tenant departure - Settlement payment collection in the billing system - Print and generated invoice/receipt from billing system given to guest when she/he needs - Handling cross check on room charge posted in the billing system - Performing on running night audit activities and generated daily income report - Print Night audit report submitted to Managements - Prepares daily summary collection cash/credit card report submitted to accounting and operation/leasing. - Handing on room reservation inquiry request through walk-in or via telephone call - Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service - Build strong relationships and liaise with all other departments especially housekeeping, maintenance, leasing, and accounting etc. - Operates the telephone equipment system, including, assisting incoming & outgoing calls, setting wake-up calls and transferring a call to guest and management office - Ensure Front office log book is always updated and follow up action - Monitoring on CCTV Camera located at front desk counter - Record all incident and accident happened during night shift - Attend and manage on any emergencies happen such as fire alarms, lift trap, flood, bomb threats, suspicious item…etc. - Report any suspicious persons, activities, hazardous conditions to the Head of Concierge/Operation Manager - Ensure that the front desk areas are kept clean and tidy up including Lobby areas - Attend additional task assigned by superior

- Completed of high school or bachelor degree in Hospitality - 2-3 years of working experience as related skill at serviced apartment/hotels - Working at Night Shift, and able to work at flexible working hours - Good communication Khmer/English both writing and speaking - Good problem solving and decision making skills - Good attitude and pleasant - Honestly and hardworking - Computer literate (Ms. Office and Email) - Male candidate prioritize How to Apply Hongkong Land (Mansions) Limited Any interested candidates who can apply resume to our office in working hour at Central Mansions Serviced Apartment, Building No. 1A, Street 102, Sangkat Wat Phnom, Phnom Penh or by email: recruitment.cambodia@hkland.com . For further detail, please contact 023 963 694 and Telegram No. 012 873 3713 for further information detail. Website: www.centralmansions.com .