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Asean-Works

Position : Vincom Retail] Customer Service Specialist
# Hiring : post(s)
3 years ago
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Jobs Overview

Post Date

27 January, 2021

Closing Date

28 February, 2021

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Samutsakorn

Candidate Gender

1

Jobs Term

1

Jobs Experience

1 Year

Jobs Level

N\A

Jobs Description

- Directly receive and quickly resolve and finish complaints related to customers. - Meet directly with customers, ensure recovery of assigned debts and manage debt risks of retail customers. - Work with customers to renew the contract, directly review the expired lease contracts according to the targets to continue the lease. - Work with booths to exploit additional revenue and achieve assigned KPI. - Evaluate the status of sales of goods on the layout ground, collect standard data on revenue, footfall, bill number,% CP / DT, goods, products, trade promotion programs of the booth and enter data accurate and complete data of tenants on SAP system, extracting basic data on PDF plans, from which to know how to evaluate the tenants' business, report proposals / solutions. reasonable support for the booths with poor business in shopping centers;

Jobs Requirement

- Directly receive and quickly resolve and finish complaints related to customers. - Meet directly with customers, ensure recovery of assigned debts and manage debt risks of retail customers. - Work with customers to renew the contract, directly review the expired lease contracts according to the targets to continue the lease. - Work with booths to exploit additional revenue and achieve assigned KPI. - Evaluate the status of sales of goods on the layout ground, collect standard data on revenue, footfall, bill number,% CP / DT, goods, products, trade promotion programs of the booth and enter data accurate and complete data of tenants on SAP system, extracting basic data on PDF plans, from which to know how to evaluate the tenants' business, report proposals / solutions. reasonable support for the booths with poor business in shopping centers;

Contact Information

Contact Person

VINGROUP GROUP - VINCOM RETAIL COMPANY

Industry Company

Advisory/Consultancy

Phone Number

+84-2439749999

Email Address

www.vincom.com.vn

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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