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Asean-Works

Position : Front Desk Supervisor
# Hiring : 3 post(s)
4 years ago
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Jobs Overview

Post Date

22 January, 2021

Closing Date

21 February, 2021

Salary Range

Negotiable

Jobs Category

Customer Service

Jobs Location

Preah Sihanouk

Candidate Gender

Unlimited

Jobs Term

Full Time

Jobs Experience

3 Years

Jobs Level

2

Jobs Description

•Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. •Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. •Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary. •Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports. •Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill. •Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. •Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.

Jobs Requirement

•Graduated from high school, college graduation is preferred •Computer knowledge:Microsoft Word,Excel,PowerPoint •Able to speak Mandarin,English and Khmer. •Ability to handle customer complaints. •Comply with company attendance and department policy. •Good work Responsibility

Contact Information

Contact Person

HR Department

Industry Company

Advisory/Consultancy

Phone Number

015 656 111

Email Address

career.hr@jinbei-group.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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