-providing help and advice to customers using our services -communicating courteously with customers by telephone, email, letter and face to face - investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants - keeping accurate records of discussions or correspondence with customers - developing feedback or complaints procedures for customers to use - improving customer service procedures, policies and standards for our company - meeting with other managers to discuss possible improvements to customer service - training staff to deliver a high standard of customer service - leading or supervising a team of customer service staff - learning about our company's products or services and keeping up to date with changes - Other task by President. Benefit: - 13th monthly salary - Married Leave - Sick Leave - Pregnancy Leave - Healthy Care - NFSS - Annual Leave

- Level Top - Term Full Time - Work Experience 5 - Qualification Master Degree - Field of Study Any - Language English -- Excellent - Sex Male/Female - Age 26 up - Marital Unlimited - Hard Working and Friendly - Can speak English or Chinese good (Chinese is preferred) - Can work as team and individual - Able to work with E-mail and Internet - Able to work under pressure