- Providing customer service to tenants, visitors, suppliers - Allocated arrival rooms and prepared guest’s registration form/contract given to tenant sign upon check-in - Handle tenant check-in & tenant check out - Handle payment collection/deposit/refund upon tenant check-in and check-out - Cross check all billing instructions and updated in front desk system - Generated rental invoice/receipt from front desk system and given to tenants - Updated tenant’s profile in the front desk system to ensure that it is accurate and correct information. - Update on daily front desk’s logbook with up to date tasks related tenant inquiry with action plan and follow up - Handle telephone operator system both incoming call & outgoing call. - Managed front desk & lobby areas clean and well organize to ensure on a high level of service and hospitality is provided to all tenants - Resolve customer issues, complaints, problems in a quick action, efficient manner to maintain a high level of customer satisfaction - Build a strong relationship with tenant and liaise with all other departments such as housekeeping, leasing, accounting, maintenance departments and security guards - Handle emergency situation such as flood, electricity cut off, fire alarm resetting, medical emergency.…etc - Performs other duties as assigned by immediate supervisor/manager

- Completed of high school or bachelor degree in Hospitality - 2-3 years of working experience as related skill at serviced apartment/hotels - Good communication Khmer/English both writing and speaking - Good problem solving and decision making skills - Good attitude and pleasant - Honestly and hardworking - Computer literate (Ms. Office and Email) How to Apply Hongkong Land (Mansions) Limited Any interested candidates who can apply resume to our office in working hour at Central Mansions Serviced Apartment, Building No. 1A, Street 102, Sangkat Wat Phnom, Phnom Penh or by email: recruitment.cambodia@hkland.com . For further detail, please contact 023 963 694. For further information detail visited website: www.centralmansions.com