⁃ Coordinate daily Front of the House and Back of the House restaurant operations ⁃ Deliver superior service and maximize customer satisfaction ⁃ Respond efficiently and accurately to customer complaints ⁃ Regularly review product quality and research vendors ⁃ Organize and supervise shifts ⁃ Appraise staff performance and provide feedback to improve productivity ⁃ Estimate future needs for goods, kitchen utensils, and cleaning products ⁃ Ensure compliance with sanitation and safety regulations ⁃ Manage restaurant's good image and suggest ways to improve it ⁃ Control operational costs and identify measures to cut waste ⁃ Create detailed reports on weekly, monthly and annual revenues and expenses ⁃ Promote the brand in the local community through word-of-mouth and restaurant events ⁃ Recommend ways to reach a broader audience (e.g. discounts and social media ads) ⁃ Train new and current employees on proper customer service practices ⁃ Implement policies and protocols that will maintain future restaurant operations

⁃ Bachelor degree in Business Administration; hospitality or related degree ⁃ Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff ⁃ Strong leadership, motivational and people skills ⁃ Acute financial management skills