- To serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining customer database. - To ensure the coordination with all cross function, especially with logistic and production team is aligned. - To ensure fast communication and response time to call centre, whereas all issues shall be solve within the SLA period (Due to it severity of the issue, the SLA shall be varied) -To build and enhance customer satisfaction by performing a series of tasks and activities required by the customers or other stakeholders. -To fulfilled call centre task during off peak period where call centre officer can no longer response to the customer orders or complaints.

- Bachelor Degree in Business administrator in people management or related filed - Senior level of handling customer experience and coordination skill. SAP, Complaint handling, Customer Service / Call Center. - Investigate and improve raised issued by customers or cross function - Ensure great and consistent customer service experiences - English Language Level: Good, written and spoken and able to use Microsoft Office Programs - Other tasks assigned by manager. * How to Apply: If you are interested please send your CV and Cover letter to career@chipmonginsee.com address: ANINA Building – 2nd floor, Street 271, Sangkat Boeung Tumpun,Meanchey District, Phnom Penh Cambodia. Or Kampot : Preytapret Village, Sdechkongkanglek Commune, Banteay Meas District, Kampot Province, Cambodia. Notice: The submitted documents will be not returned. Reach us on 086 555 174 / 095 888 451.