As Operations Assistant, this person will be held accountable for providing administrative and operational support for Bakong Village. This position will report directly to the Operations Manager. ** LEASING MANAGEMENT - Assist Operations Manager in identifying prospective operating partners and tenants for Bakong Village launch - Coordinate feedback with other departments to ensure leasing operations matches company operational and sales plan - Work closely with sales and marketing teams to ensure leasing operations are complimentary to Bakong Village sales ** PROPERTY SITE MANAGEMENT - Coordinate with in-house property management team (or manage 3rd party service providers) to ensure successful site management of Bakong Village - Assist Operations Manager in training and/or system implementation for staff, operating partners, or residents within the Bakong Village community - Handle complaints in an orderly manner that is customer service oriented - Develop and maintain good relationships with tenants, operators, and suppliers ** MISCELLANEOUS OPERATIONS - Assist and support daily office operations - Provide miscellaneous operational support to Bakong Village management - Update strategic operational plan and internal policies periodically - Help implement guidelines for incoming tenants and residents - Engage and coordinate with promotional/event agencies to conduct marketing events for Bakong Village - Support Operations Manager in managing and resolving operational issues - Act as backup to Manager in performing company operations duties when needed

** Education, Experience & Requirements - Khmer National; Fluent written & spoken English and Khmer - 4-Year education at an accredited institution – Bachelor’s degree - 2-3 years of professional experience in sales, hospitality, customer service, and/or business operations. Ideally, this person should have prior experience working in a real estate property management company - Currently living or willing to relocate to Siem Reap - Independent and able to work under minimal supervision - Reliable, patient, and willing to solve problems - Open-minded and excited to be part of a fast-paced, start-up environmet ** Working Hours & Reporting - Working Hours: Approx. 48 hours per week; Monday to Saturday 9 AM – 6 PM with occasional offsite work. Work outside of official hours will be required on occasions - Reports to: This person will directly report to the Operations Manager ** Application Send your CV to hello@bakongvillage.com with the subject line “I’m the Operations Assistant you’re looking for”. Shortlisted candidates will be contacted for an interview.