- Maintain a positive, empathetic and professional attitude toward customers at all times - Deal directly with customers either by telephone, electronically or face to face - Respond promptly to customer inquiries - Acknowledge and resolve customer complaints - Ensure customer satisfaction and provide professional customer support. - Communicate and coordinate with internal departments

- Final year student or Bachelor degree in any field - Language proficiency in spoken & written English a must - Language proficiency in spoken & written Chinese an advantage - Experience in customer service an advantage - Knowledge of customer service principles and practices - Proficient in relevant computer applications such as MS Word, Excel and PowerPoint - Interpersonal skills - Communication skills - verbal and written - Listening skills - Attention to detail and accuracy - Customer service orientation - Adaptability & initiative In return, we offer  A competitive salary.  Great career progression opportunities.  Comprehensive training.  A friendly and supportive working environment.