• Strong management and observance to the whole team and working environment • Leading the Front Office team, Shift planning, organize and day by day management • Flexible in dealing with complaint and all type of the problem happen inside and outside the shop • Be able to give an immediate support to agent at anytime • Good at coaching and training the subordinators • Be creative and producing more activities in order to increase more monthly revenue • To lead and advice agents when they conduct the mistakes • Completes all the assigned tasks by the manager as per management decision. • Supervises the work of a department. Recommends hiring of new employees, transfers, promotions, performance management. • Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function • Manages systems and procedures to protect departmental assets • Supervisor need to respond on SmartLuy Cash, Cash Daily operation and Stock report Hold morning and afternoon briefing.

Academic Qualification: - BA degree in Business Administration/ Human Resource Management or any related degree - High motivation and ability to work independent Skills required: - Strong computer skills (Microsoft office) - Good communication with all related departments - Fluently in English and Khmer both writing and speaking Working Experience: - At least 2 year relevant working experience - Telecom experience is a plus