• Pro-Active to existing customer and best effort to customers termination • Conduct welcome call to new connected customer to brief on billing cycle & payment, value added service & feature, and how to get support. • Prepare full account development plan in order to identify all aspects of customers business in terms of revenue, requirements, opportunities, risk, etc. • Call visit to existing customers and site visit to find out the customers’ satisfaction on ONLINE’s and offer a solution if needed. • Get list few months alert before customer due contract end to review on service package compare to current market price by offer loyalty upgrade by quarterly. • Dealing with customer through call, face to face who wish to terminate service either during or contract expired. • Investigate the complaint and cooperate with Technical Support Team to offer the appropriate solution for problem customers • To create / maintain excellent relationships with customers and with the specified persons and be able to tailor pitch the product according to their specifications. • Comply with Sales process and mechanism of the company to ensure Business Professionalism &Integrity;. • Escalate customer requests for special privileges to manager for approval on a case to case basis. • Perform other tasks assigned by line manager

• BBA or other qualifications or specialized / skills knowledge • Strong knowledge of customer behavior and sale and marketing • Strong team work and friendly • Good interpersonal and communication skills • Passion for sales and willing to work hard • Good command of English or Chinese is an advantage. • Computer literacy (Microsoft Office), internet and e-mail • English and Khmer language Interested candidates invited to send your updated CV to us as below: Tel: 081 78 78 15 (Mr. Heat Chhunly) Email: jobs@cogetel.com.kh