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American University of Phnom Penh

Position : IT Assistant (Evening Shift)
# Hiring : 1 post(s)
5 days ago
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Jobs Overview

Post Date

03 February, 2025

Closing Date

03 May, 2025

Salary Range

Negotiable

Jobs Category

IT

Jobs Location

Phnom Penh

Candidate Gender

Male / Female

Jobs Term

Full Time

Jobs Experience

2 Years

Jobs Level

Entry Level

Jobs Description

Position Summary: IT Assistant is responsible for maintaining the computer networks of all types of organizations, providing technical support, and ensuring the whole company runs smoothly. IT Assistant monitors and maintains the company computer systems, installs, and configures hardware

and software, and solves technical issues as they arise.


• Installing and configuring computer hardware, software, systems, networks, printers, and

scanners, CCTV.

• Monitoring and maintaining computer systems and networks.

• Responding in a timely manner to service issues and requests.

• Providing technical support across the company (this may be in person or over the phone).

• Setting up accounts for new users.

• Repairing and replacing equipment as necessary.

• Auditing and reporting of hardware and software inventory.

• Testing new technology.

• Possibly training junior staff.

• Support AUPP Public Computer, Office and Classroom, and Event support.

• Camera Security administrator.

• Wireless connection support.

• Account Management, IT inventory, and Library & LMS support.

Jobs Requirement

Education:

• Professional training, diploma or certification in systems administration.

• Undergraduate level education in IT or similar fields.


Work Experience:

• At least 2 years of work experience in a similar functional environment with responsibilities.

• Ability to prepare documentation for evaluation and recommendation for management approval.


Technical Skills:

• Experience with troubleshooting and resolving desktop/laptop problems.

• Experience with networking (IPv4, DNS, vlans, Wi-Fi).

• Good knowledge of Microsoft 365 and Azure.

• Skills with network printers and other multimedia peripherals (projectors, microphones, amplifiers).

• Basic understanding of CCTV and access control systems.


Soft Skills:

• Good communications skills, both spoken and written in English.

• Should be IT Savvy with proficiency in writing documentation and reports.

• Good listening, negotiation, and interpersonal skills.

• Possess personal traits: Initiative; self-driver, team player, detailed and

meticulous.

• Strong analytical skills.

Contact Information

Contact Person

HR Finance Manager

Industry Company

Education

Phone Number

069 99 00 23

Email Address

careers@aupp.edu.kh

Website

Address

#278H, Street 210R, Kroalkor Village, Sangkat Kilometer 6, Khan Russey Keo, Phnome Penh, Cambodia

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