• Ensure hand over processes of shipments and paperwork are normally operated

• Organize appropriate shifts and manning levels to meet business requirements.

• Ensure incoming shipments are recovered, “break bulked”, inspected and cleared in the quickest, most efficient manner possible.

• Manage receipt and lodgment of outbound shipments from country operations to ensure timely departure and uplift.

• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.

• Monitor ground handler and warehouse provider performance and complete all necessary reports.

• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.

• Develop IKOs/KPIs with team members and monitor individual performance.

• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

• Identify training needs and opportunities to develop a highly skilled functional department

• Bachelor Degree in Business Administration or related field is required.

• 2-3 years Supervisory experience in a service industry/ Service Quality expertise will be an advantage

• Fluent in Speaking/Reading/Writing English is required

• Good Computer Skills: MS Word, Excel, Power Point, Internet & Email.

• Attention to detail and customer orientation

• Strong leadership skill with negotiation and organization skill

HOW TO APPLY:​Candidates must submit application (CV & Cover Letter) to DHL Express (Cambodia) Ltd. located at Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh, or application can be submitted online via this email kh.recruitment@dhl.com

Shall you require more information, please contact 023 992 618 (Ext: 814 & 822).